Refund policy for aktap.com

Returns and Refund Policy for AKTAP.com – Google Review Card Business

1. Introduction: At AKTAP.com, our priority is to provide you with superior products and services. We understand that there might be instances where you may want to return a product. This policy outlines the conditions and procedure for returning products to us for a refund.

2. Returns Eligibility: If you are dissatisfied with your purchase of Google Review Cards from AKTAP.com, you may be eligible for a refund under the following circumstances:

  1. Defective or Incorrect Products: If the received Google Review Cards are defective or not as described, we will provide a full refund.
  2. Cancellation Before Delivery: If you cancel your order before the delivery of the Google Review Cards, a full refund will be issued.

3. Returns Procedure: To initiate a return, kindly follow these steps:

  1. Contact our customer support team via email at info@aktap.com or call us at 0044777 8772 192 within 14 days of purchase or upon encountering an issue.
  2. Send the returned product to the following address: 91 Kemp Avenue, L5 1AF, Liverpool.
  3. You will be responsible for covering the postage costs associated with the return.

4. Refunds: We will process your refund according to the terms outlined below:

  1. We will provide a refund for the product’s price as per your original payment.
  2. Original delivery charges (if applicable and previously paid) will also be refunded.
  3. Reasonable postage costs incurred while returning the product will be reimbursed.
  4. The refund will be processed using the same payment method initially used by you, and you can expect to receive it within 7 days from the date we receive your returned product.

5. Contact Details: For any inquiries related to our Returns and Refund Policy, please get in touch with our customer support team:

6. Additional Information:

  • This policy applies universally to all customers, regardless of their location.
  • Your statutory consumer rights (such as those under the Sale of Goods Act 1979 or the Consumer Contracts Regulations 2013) remain unaffected by this policy.
  • AKTAP.com reserves the right to modify or update this policy, and any changes will be promptly posted on our website.

By engaging in a purchase on AKTAP.com, you acknowledge your understanding and agreement with the terms presented in this Returns and Refund Policy.

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